REFUND POLICY

At Braids By Robe Salon and Beauty Supply, we are committed to providing high-quality services and products to all our clients. To ensure clarity and fairness, we have implemented the following No Refund Policy:

Deposits:
- All deposits made to secure appointments or services are non-refundable. This includes cases of cancellations, no-shows, or rescheduling without proper notice.
- Deposits are applied toward the total cost of the service.
Completed Services:
- Once a service has been rendered, all payments are final, and no refunds will be issued.
- This applies to any dissatisfaction resulting from personal preference changes, misunderstandings, or buyer's remorse. We encourage open communication to ensure satisfaction during your service.
Products and Materials:
- All products, materials, or items purchased are final sale. Refunds or exchanges will only be granted if a product is defective and the defect is reported within [insert timeframe, e.g., 7 days] of purchase.
Late Arrivals and No-Shows:
- Clients arriving 15 minutes late may forfeit their appointment, and the deposit will not be refunded.
- A late fee of $20 will be applied for every 10 minutes of delay if the appointment is still honored.
Cancellations and Rescheduling:
- Cancellations or rescheduling requests made less than 24- hours before the appointment will result in a forfeiture of the deposit.
- A new deposit will be required to book another appointment.
Special Offers and Promotions:
- Payments made as part of promotions, discounts, or packages are also non-refundable.

Acknowledgment:
By booking an appointment or purchasing a product/service, you acknowledge that you have read, understood, and agreed to this No Refund Policy. If you have any questions or concerns, please contact us at on Book Page.